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From Interactive Idea Development to Solution Planning: An AI-assisted Discussion Facilitation Timeline for Collaborative Planning

Authors:

Jawad Haqbeen,

Sofia Sahab,

Takayuki ItoAuthors Info & Claims

dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research

Pages 1026 - 1029

https://doi.org/10.1145/3657054.3659120

Published: 11 June 2024 Publication History

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Abstract

The recent advancements in AI technology have shown the potential for chatbots to facilitate discussions. However, current chatbots mainly focus on discussion development and do not effectively synthesize idea development into solution planning. This is due to the need for better alignment between facilitation and discussion. To address this issue, we propose an AI-assisted discussion facilitation timeline that merges discussion development and planning in a water-flow-friendly manner. Our paper investigates the effect of this approach on critical thinking in developing informed opinions or positions. In a comparative study with 48 participants, we found that chatbots with a facilitation timeline induced critical thinking more effectively, leading to more informed decision-making. Our findings provide a basis for designing tools that synthesize idea development into solution planning in online communities.

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Haqbeen JSahab SIto T(2024)Comparison of Best Paper Award selection between program committee members and attendees: Case of an international conference2024 IEEE/ACIS 9th International Conference on Big Data, Cloud Computing, and Data Science (BCD)10.1109/BCD61269.2024.10743083(65-72)Online publication date: 16-Jul-2024
https://doi.org/10.1109/BCD61269.2024.10743083

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From Interactive Idea Development to Solution Planning: An AI-assisted Discussion Facilitation Timeline for Collaborative Planning

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dg.o '24: Proceedings of the 25th Annual International Conference on Digital Government Research

June 2024

1089 pages

ISBN:9798400709883

DOI:10.1145/3657054

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 11 June 2024

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dg.o 2024

dg.o 2024: 25th Annual International Conference on Digital Government Research

June 11 - 14, 2024

Taipei, Taiwan

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Haqbeen JSahab SIto T(2024)Comparison of Best Paper Award selection between program committee members and attendees: Case of an international conference2024 IEEE/ACIS 9th International Conference on Big Data, Cloud Computing, and Data Science (BCD)10.1109/BCD61269.2024.10743083(65-72)Online publication date: 16-Jul-2024
https://doi.org/10.1109/BCD61269.2024.10743083

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Abstract

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Recommendations

Tools to Assist Meeting Planning

Effects of Group Support Systems and Content Facilitation on Knowledge Acquisition

Human versus automated facilitation in the GSS context

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