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Information Wayfinding of Screen Reader Users: Five Personas to Expand Conceptualizations of User Experiences

Published: 27 October 2024 Publication History

Abstract

Screen readers are important assistive technologies for blind people, but they are complex and can be challenging to use effectively. Over the course of several studies with screen reader users, the authors have found wide variations and sometimes surprising differences in people's skills, preferences, navigation, and troubleshooting approaches when using screen readers. These differences may not always be considered in research and development. To help address this shortcoming, we have developed five user personas describing a range of screen reader experiences.

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  1. Information Wayfinding of Screen Reader Users: Five Personas to Expand Conceptualizations of User Experiences

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      cover image ACM Conferences
      ASSETS '24: Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility
      October 2024
      1475 pages
      ISBN:9798400706776
      DOI:10.1145/3663548
      This work is licensed under a Creative Commons Attribution International 4.0 License.

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      Published: 27 October 2024

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      1. accessibility
      2. assistive technology
      3. braille

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