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Exploring Decentered End Users' Tensions Due to Rapid Technological Change

Published: 12 January 2025 Publication History

Abstract

This dissertation examines how decentered users appropriate technologies amid rapid technological changes, focusing on digital activists, small business owners, and novice artists. It establishes a taxonomy for technological change for HCI research, emphasizing user interactions with platform technologies and concepts like appropriation and infrastructuring. The study also highlights how technological change can marginalize users by imposing rigid structures that often lack community-centered approaches, undermining infrastructures that support their needs. Ultimately, the dissertation hopes to propose design, policy, and theoretical contributions to create more inclusive systems that better serve the needs of decentered users.

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    cover image ACM Conferences
    GROUP '25: Companion Proceedings of the 2025 ACM International Conference on Supporting Group Work
    January 2025
    145 pages
    ISBN:9798400711879
    DOI:10.1145/3688828
    • Editors:
    • Guo Freeman,
    • David Unbehaun
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 12 January 2025

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    Author Tags

    1. Appropriation
    2. Inclusive Design
    3. Infrastructure
    4. Professionalization
    5. Technological Change

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    GROUP '25
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    GROUP '25: The 2025 ACM International Conference on Supporting Group Work
    January 12 - 15, 2025
    New Jersey, Hilton Head, USA

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