Research and Evaluation of a Nursing Quality Management System to improve patient satisfaction at a general hospital
Pages 937 - 941
Abstract
As information technology rapidly evolves, smart hospital management has become an important direction for the upgrade and transformation of the medical industry. Nursing, as a key link in hospital services, directly affects patient satisfaction and the overall image of the hospital. This paper aims to explore the application of the nursing quality management system in smart hospitals and its role in improving nursing quality and efficiency. By using methods such as two-factor variance analysis, we compare the changes before and after the introduction of the nursing quality management system with traditional nursing management models. We analyze its positive impacts on nurse workload, patient satisfaction, and medical accident rates, and propose suggestions for future system optimization.
References
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- Research and Evaluation of a Nursing Quality Management System to improve patient satisfaction at a general hospital
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Published In
August 2024
967 pages
ISBN:9798400717826
DOI:10.1145/3706890
Copyright © 2024 Copyright held by the owner/author(s). Publication rights licensed to ACM.
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Association for Computing Machinery
New York, NY, United States
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Published: 13 January 2025
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- Research-article
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ISAIMS 2024
ISAIMS 2024: 2024 5th International Symposium on Artificial Intelligence for Medicine Science
August 13 - 17, 2024
Amsterdam, Netherlands
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Overall Acceptance Rate 53 of 112 submissions, 47%
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