Sandy Jones
Abstract
Four specific themes - Visual Navigation, Organization, Integration, and Customization - arose from contextual interviews with 28 mail users of 3 interface paradigms: command line, menu, and direct manipulation. As the interface paradigm changed, the themes remained constant. These themes indicate domains of use that are fundamental to mail systems.
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Index Terms
- USING ELECTRONIC MAIL: THEMES ACROSS THREE USER INTERFACE PARADIGMS
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