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The role of transparency in recommender systems

Published:20 April 2002Publication History

ABSTRACT

Recommender Systems act as a personalized decision guides, aiding users in decisions on matters related to personal taste. Most previous research on Recommender Systems has focused on the statistical accuracy of the algorithms driving the systems, with little emphasis on interface issues and the user's perspective. The goal of this research was to examine the role of transprency (user understanding of why a particular recommendation was made) in Recommender Systems. To explore this issue, we conducted a user study of five music Recommender Systems. Preliminary results indicate that users like and feel more confident about recommendations that they perceive as transparent.

References

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  • Published in

    cover image ACM Conferences
    CHI EA '02: CHI '02 Extended Abstracts on Human Factors in Computing Systems
    April 2002
    488 pages
    ISBN:1581134541
    DOI:10.1145/506443

    Copyright © 2002 ACM

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 20 April 2002

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