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Rethinking the value of IT, again

Published:01 July 2002Publication History
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Abstract

Challenging the view that IT is responsible for widespread productivity gains.

References

  1. Brynjolfsson, E. The productivity paradox of information technology Commun. ACM 36, 12 (Dec. 1993), 67--77. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Hammer, M. Reengineering work: Don't automate, obliterate. Harvard Bus. Rev. 68, 4 (1990), 104--112.Google ScholarGoogle Scholar
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  4. Martinsons, M.G., Davison, R., and Tse, D. The balanced scorecard: A foundation for the strategic management of information systems. Decision Support Systems 25, 1 (1999), 71--88. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. McKinsey and Co. U.S. Productivity Report. 1995--2000 (2002); www.mckinsey.com/knowledge.Google ScholarGoogle Scholar

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  1. Rethinking the value of IT, again

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        cover image Communications of the ACM
        Communications of the ACM  Volume 45, Issue 7
        How the virtual inspires the real
        July 2002
        103 pages
        ISSN:0001-0782
        EISSN:1557-7317
        DOI:10.1145/514236
        Issue’s Table of Contents

        Copyright © 2002 ACM

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        New York, NY, United States

        Publication History

        • Published: 1 July 2002

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