ABSTRACT
Increasing attention is being paid to the subject of user-management involvement in the computer-based information system (CBIS) development process. In-depth research was conducted at five major corporations to determine user-management practices that had proven successful in real-world business environments. The results of the research are presented as a series of principles, or concepts, validated by successful business-world applications, which comprise a planning and control framework for CBIS development designed to guide the interested user-manager in establishing effective management control of the CBIS function in his organization.
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Index Terms
- A survey of user-management practices in major U.S. corporations
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