ABSTRACT
One of the challenges the service providers currently face is the ability to introduce a variety of services at a minimal cost and impact to their customers. These services often become personalized as more and more content becomes available. The natural progression to the service/content explosion is a seamless user interface that remains consistent across the various services and devices. The Essistant architecture attempts to provide personalized services to the end users through a seamless multi-modal user interface and a systematization of the backend services. This paper describes the overall architecture of the Essistant project. The associated video demonstrates the functionality of Essistant for a set of services that have been implemented in a lab environment. The services include video-on-demand using an automated price broker, broadcast video over IP multicast, personalized news, and horoscope, and interaction with the physical space by acting as a proxy to a robot.
Supplemental Material
- J. Cassell, T. Bickmore, M. Billinghurst, L. Campbell, K. Chang, H. Vilhjlmsson, and H. Yan. An architecture for embodied conversational characters. In First Workshop on Embodied Conversational Characters, Tahoe City, CA, 1998.Google Scholar
- J. Cassell, T. Bickmore, M. Billinghurst, L. Campbell, K. Chang, H. Vilhjlmsson, and H. Yan. Embodiment in conversational interfaces: Rea. In ACM CHI 99, Pittsburgh, PA, 1999. Google ScholarDigital Library
- J. C. Straley, D. C. Keenan, M. O'Brien, and C. Tryfonas. The importance of being efficient. In Proceedings of Int'l Conf. on Advances in Infrastructure for Electronic Business, Science, and Education on the Internet (SSGRR) 2001, August 2001.Google Scholar
- H. Yan and T. Selker. Context-aware office assistant. In International Conference on Intelligent User Interfaces, New Orleans, Louisiana, 2000. Google ScholarDigital Library
Index Terms
- Essistants
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